E-commerce store owners often face the same problem: They want to offer their customers the lowest possible prices, but they also need to make a profit. Dropshipping from AliExpress is one way to accomplish both of these goals, but it comes with a major downside – shipping times can be very long, which can upset customers. In this blog post, we will explore the issue of long shipping times from AliExpress and how to deal with it in your dropshipping business. We will also provide some tips on how to keep your customers happy even if they have to wait a little bit longer for their order.
What is Aliexpress?
Aliexpress is an online marketplace that allows businesses and individuals to buy and sell products at wholesale prices. It is similar to other online marketplaces such as Amazon and eBay, but with a focus on Chinese manufacturers and suppliers.
Since its launch in 2010, Aliexpress has become one of the leading platforms for dropshipping. Dropshipping is a business model in which ecommerce entrepreneurs sell products without having to carry any inventory. Instead, when a customer places an order on their website, the entrepreneur simply contacts the supplier, who will then ship the product directly to the customer’s door.
While this business model has a lot of advantages, one of the biggest challenges is that it can often take weeks or even months for products to arrive from China. This can be frustrating for customers, who may not understand the shipping times involved.
However, dropshippers who use Aliexpress can mitigate this problem by setting realistic expectations with their customers and providing regular updates on the status of their orders. By doing so, they can build trust and keep their customers happy, even if it takes a little longer for their products to arrive.
How Does Dropshipping Work?
Assuming you are referring to the dropshipping business model, in dropshipping, ecommerce entrepreneurs sell products without having to carry any inventory. When a store owner receives an order from a customer, they simply contact the supplier, who will then ship the products directly to the customer’s doorsteps on the store owner’s behalf. Dropshipping apps like Oberlo let you add products from various suppliers into your shop to fuel your product offering.
The main advantage of dropshipping is that it doesn’t require a large up-front investment, which means you can start an online store with very little money. You don’t need to buy products in bulk and can instead test different products and supplier relationships before finding a niche that works for you and your customers.
Does Aliexpress Have Long Shipping Times?
When it comes to Aliexpress shipping times, customers can get upset for a variety of reasons. Here are some of the most common complaints:
-It can take weeks or even months for an order to arrive
-Tracking information is often inaccurate or nonexistent
-Customer service is unresponsive or unhelpful
-There have been reports of orders being lost or stolen in transit
Why do Aliexpress shipping times vary so much? There are a few factors that contribute to this:
-Aliexpress is based in China, so orders have to travel a long way to reach international customers
-The company works with a large number of suppliers, each with their own shipping methods and timelines
-Aliexpress doesn’t have its own warehouses or delivery fleet, so it relies on third-party logistics providers
Are Customers Upset About Long Shipping Times?
There is no doubt that customers can get upset about long shipping times, especially when they are expecting their order to arrive much sooner. In general, the longer the shipping time, the more upset customers will be. This is why it’s important for dropshippers to do everything they can to minimize shipping times, including using a reliable shipping company and ensuring that orders are shipped out as soon as possible.
That being said, it’s also important to remember that not all customers will be upset about long shipping times. Some may be understanding, especially if they were made aware of the potential shipping time before placing their order. Others may not mind waiting a bit longer for their order if they know that it’s coming from overseas. Ultimately, it’s up to the dropshipper to decide how to deal with customer complaints about long shipping times.
How to Avoid Long Shipping Times
It can be incredibly frustrating for customers to wait a long time for their orders to arrive, especially if they were expecting them sooner. Here are a few tips on how you can avoid long shipping times:
1. Make sure you’re using a reliable shipping service. If you’re using a cheaper or slower shipping service, it’s likely that your customers will have to wait longer for their orders.
2. Use tracking information and provide it to your customers. This way, they can see exactly where their order is and when it’s expected to arrive.
3. If possible, ship from locations closer to your customers. This will obviously vary depending on your business, but if you can ship from multiple locations, it’ll help reduce shipping times.
4. Be upfront about shipping times and set realistic expectations with your customers. If they know that it might take a few weeks for their order to arrive, they’ll be less likely to be upset when it does take that long.
Conclusion
It seems that customers do get upset about long shipping times when they order from AliExpress, but it doesn’t seem to be a huge issue. Dropshippers should be aware of the possibility of longer shipping times and plan accordingly. If you let your customers know upfront that there may be a delay in receiving their order, they are more likely to be understanding. Ultimately, it’s up to the dropshipper to decide whether or not to use AliExpress as a source for their products.
